Shipping and return
Free shipping:
USD$200 International free shipping
USD$100 Hong Kong, Macau and China free shipping
Shipping Fee:
Hong Kong, Macau and China: USD$4.99
Asia countries: USD$14.99
Other countries: USD$24.99
Delivery:
Orders are usually processed within 48 hours.
Using SF or E-express posting services. Support below destinations 🌏.
|
Continent |
Destination |
|
Asia |
The Mainland, Cambodia, India, Indonesia, Japan, Korea, Macao, Malaysia, the Philippines, Singapore, Thailand, United Arab Emirates and Viet Nam |
|
Europe |
Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Latvia, Luxembourg, the Netherlands, Norway, Poland, Portugal, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom |
|
Oceania |
Australia, New Zealand |
|
North America |
Canada, Mexico and the United States |
|
South America |
Brazil |
|
Africa |
South Africa |
Hong Kong, Macau and China orders take 4-6 business days to arrive.
Other countries’ orders take 7-14 business days to arrive.
Returns:
Flapper accepts returns/exchange for all items including sale, (with the exception of lingerie bottoms) within 30 days of your date of delivery for a store credit.
Items must satisfy the following criterias:
- Items must be in original condition: unworn, unwashed, no marks, no pet fur, no stains and with all tags attached and the hygiene liner in place. All bottoms must be tried on with underwear for hygiene reasons. Items that are returned soiled will not be accepted.
- The sale of lingerie bottoms, custom orders and gift cards are final. Strictly no returns will be accepted for these items.
- Free gifts must be returned if part or all of the order is being returned. If an order is returned without the free gifts, part or all of the RRP value of the item will be deducted from the return value. Free gifts are non-exchangeable.
Items that are returned in a condition that does not meet our policy above, may be subject to rejection.
Returns Steps:
- Ensure your item satisfies our returns criteria
- Submit your return/exchange request
- Include a note with your name & order number in your return and ship it back to us within 30 days of your date of delivery.
Once your return is received, a store credit will be issued to you which will be valid for 3 years.
Please note:
• Shipping costs are the responsibility of the customer.
• Shipping and insurance fees are non-refundable.